Where we can bill your insurer directly, we will, it saves you paying up front and claiming it back.
What we can bill
We are able to direct bill all insurers within Telus Health and Medavie.
One important caveat
Being with one of those insurers does not always mean direct billing will work. Your specific policy may not allow it, that is set by your plan, not by us. We will tell you if that is the case.
If we cannot bill directly
You pay at the time of your visit and we give you a receipt to submit to your insurer yourself. You can download receipts any time, see getting your receipt for insurance.
Check before your first visit
If you would like us to look into your coverage before you come in, call (613) 383-2234 with your insurer and policy details and we will check what we can do.
Common questions
Do you direct bill insurance?
Where we can, we will. We are able to direct bill all insurers within Telus Health and Medavie.
Why might direct billing not work for me?
Being with one of those insurers does not always mean direct billing will work. Your specific policy may not allow it, and that is set by your plan rather than by us. We will tell you if that is the case.