All of your payment receipts are available any time in your Jane account, you don’t need to email us or dig through your inbox.
Log in to My Account
Go to our booking site and sign in to My Account. If you have never set a password, call us on (613) 383-2234 and we can send you a welcome email to set one up.
Open the Receipts tab
Select Receipts from your account menu.
Find the receipts you need
You can filter by payment date, or leave the date fields blank to see everything.
Download them
- Click any individual receipt to download it as a PDF.
- Or use Download Page to save everything shown at once, up to 10 receipts per page.
One thing worth knowing
Receipts are organised by the date you paid, not the date of your appointment. If you are looking for a specific visit and cannot find it, check the payment date instead.
Still stuck? Call us on (613) 383-2234 and we will sort it out.
Common questions
How do I get a receipt for my insurance?
All of your payment receipts are available any time in your Jane account. Sign in to My Account on our booking site and open the Receipts tab.
What if I have never set a password?
Call us on (613) 383-2234 and we can send you a welcome email so you can set one up.